Q:
 HOW CAN MY COMPANY BECOME A FREEDOM CARRIER?
A:
 If you would like to join TranzAct’s Freedom Logistics network of carriers please contact our Vice President of Logistics, Vic Stajduhar, located in Elmhurst, IL by phone at 630-530-6192 or by e-mail at carrieralliances@TranzAct.com.
Q:
 HOW CAN WE IMPROVE OUR DELIVERY TO CASH CYCLE?
A:
 Carrier payment inquiries should be directed to TranzAct Carrier Inquiry located in Elmhurst, IL. TranzAct Carrier Inquiry may be reached by phone at 630-833-0890 ext.119 or e-mail at carrierinquiries@TranzAct.com.
Q:
 WHAT ARE THE GUIDELINES FOR SUBMITTING FREIGHT BILLS FOR PAYMENT?
A:

PLEASE PROVIDE:

  • A copy of the Bill of Lading with every outbound prepaid freight bill and a signed Delivery Receipt with every inbound collect freight bill submitted for payment.
  • A copy of the Bill of Lading and signed Delivery Receipt for THIRD PARTY prepaid freight bills submitted for payment where our client is responsible for the payment of the charges.
  • A Weight & Inspection Report with every original or balance due bill submitted for payment where the weight on the Bill of Lading has been changed.
  • Apply the FREEDOM 2020 RATES AND CHARGES on inbound collect freight bills for our clients.
Q:
 HOW CAN I BE SURE I RECEIVE YOUR EXECUTIVE BRIEFING AND OTHER E-MAILS?
A:

We suggest adding "tranzact@mcalpin.net" to your address book or "safe list" to ensure you receive our e-mails.

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Q:
 WHAT ARE THE GUIDELINES FOR RESEARCHING PAYMENT STATUS?
A:

Payment status may be researched via MyTranzAct Carrier.

For New Clients or Carriers who need usernames and passwords visit MyTranzAct Carrier to register. You will be called with your access info.

For problems with logging into the website please contact Carrier Inquiry at 630-833-0890 ext. 119.

If your company cannot/does not wish to use the Internet, please adhere to the following:

Information (up to 3 bills per inquiry) may be accessed at no cost to the carrier. Please contact TranzAct Carrier Inquiry at 630-833-0890 ext. 119 or fax inquires to 630-833-8538.

  • Please do not request payment information more than once a week.
  • Should you require payment information on more than 3 freight bills, please follow the instructions above to set up access to MyTranzAct Carrier.

 
Questions?... Solutions@TranzAct.com / Careers... HR@TranzAct.com